Sudbury Pines Extended Care

CONTACT: SUDBURY PINES PAYROLL DEPARTMENT

At a Glance

Sector: Healthcare

Product Installed: TMS (Time and Attendance software)

Client Objectives: Streamline daily processes, handle variety of pay differentials and generate reports

They say: Fast and efficient system has eliminated human error and saved almost 36 days annually.

TMS Replaces Unreliable Old System

Located in Sudbury between Boston and Worcester, Sudbury Pines Extended Care operates a 92-bed rehab facility. Admissions are taken 24 hours a day, seven days a week.

Prior to installing Advance Systems' time and attendance software, TMS, in May 2009 Sudbury Pines Extended Care used an alternative computerized system to record the time and attendance of their 120 employees. "The previous system was lacking certain functionality while it was linked to our payroll system - a huge amount of information had to be manually transferred. Additionally we have a huge number of pay differentials which the previous system was unable to deal with. For this reason we had to source a new time and attendance system."

Streamlining of Processes

"A business associate recommended that we look at TMS as a solution to all our requirements in terms of time and attendance. We made contact with Advance Systems and requested a demonstration of their complete solution. During the demonstration we saw that TMS would easily deal with all of our pay differentials as well as automating all of the other manual processes we had to deal with. Its ability to streamline processes and automate extensive pay differentials were just some of the reasons we selected TMS as our new time and attendance System."

TMS Saves 36 Days Annually

"The interface between TMS and Payroll works extremely well. The export is so quick and easy. TMS has dramatically reduced the amount of time involved in processing payroll. In this department alone we have found that TMS saves us at least five hours per week. Through our continued use of TMS we will regain almost 36 days annually where we can concentrate on other strategic issues and make a real difference to the organization. From this time saving alone TMS will easily have paid for itself within the first six months of our using it."

Excellent Technical Support

"Our experience of working with TMS has been very positive from the beginning. The installation of TMS was very well executed and Advance Systems provided full system training. Employees adapted very quickly to our new time and attendance system as it is so user friendly. Advance Systems have been absolutely terrific to deal with; all their employees have an incredible amount of product knowledge. The Support Desk is excellent whenever we call we get through to someone immediately and our queries are always responded to in a very timely manner."

Superior Functionality to Other Systems

"Since I started working in Payroll I've experienced working with six different time and attendance systems; I can safely say that TMS is by far the easiest system I have worked with and has so much more functionality than other systems. With TMS we can quickly generate a huge number of reports with minimal effort. I've easily achieved everything I need to do within TMS."

Eliminates Human Error

"In the same way that TMS was recommended to us I would definitely recommend TMS to any organization trying to improve and streamline their daily operations. TMS does everything automatically; human error is now a thing of the past. If I were to summarize some of the greatest improvements we have seen since installing TMS have been the dramatic reduction in time spent processing payroll, the ease with which TMS automatically deals with pay differentials, and the level of reporting that is so easily available."